Most recent entries

Monday, April 7, 2014

Respondus Tips

Relates to: General

Finals week is approaching! If you use Respondus for testing building, here are some tips to help make your finals week much smoother: Get on the Most Recent Version: Make sure you are on the most current version of Respondus: version 4.0.5.08. Go to Help and select “About Respondus” to [More...]

Posted by Suzanne Patzer at 1:53 PM

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Blackboard SP 14 Update

Relates to: General

The college is upgrading to Blackboard 9.1 Service Pack 14 on Wednesday, May 14, 2014 - the first Wednesday during break. DEIS will offer online training and transition information in mid-April. [More...]

Posted by Suzanne Patzer at 1:50 PM

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Summer course copies

Relates to: General

Did you know? You can request your last year's summer Blackboard course to be copied into your 2014 summer course shell. Just contact us! teaching.cscc.edu/request [More...]

Posted by Suzanne Patzer at 12:00 AM

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Activate your online student evaluations

Relates to: General

It's nearing the end of spring semester and it's time to make the course evaluations available to your online students. Student feedback will help you improve your course and you can include them results in your promotional portfolio. There is a helpful video and there are step-by-step instructions to activate your [More...]

Posted by Suzanne Patzer at 12:00 AM

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Wednesday, August 21, 2013

Firefox 23 and Missing Videos

Relates to: Known Issues, Tips and Tricks

Firefox 23's new active mixed content blocking is causing issues in Blackboard with embedded videos from YouTube and Kaltura (and I am sure countless others).  Here are two quick-and-direct knowledge base entries on how to disable this feature temporarily and permanently in Firefox 23. How to Permanently Disable Mixed Content Blocking in [More...]

Posted by Heather Crites at 12:05 PM

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Friday, June 28, 2013

Early Alert system results in real student success!

Relates to: Tips and Tricks, In the News

The college’s Early Alert Steering Committee is excited to report that after a one-year pilot, more Columbus State students completed their classes and succeeded with a “C” or above when their instructors utilized the Early Alert system. While Early Alert data indicates positive results across all modalities, preliminary data shows the [More...]

Posted by Heather Crites at 1:14 PM

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Error when Exporting / Importing Tests (includes Respondus)

Relates to: Known Issues

We are experiencing difficulties in exporting and importing tests and pools, including Respondus publishing and retrieval. Several error messages would display (see below for details). Greg at UC investigated the problem and concluded that RedHat had maxed out the number of temporary files in a particular directory. They wrote a [More...]

Posted by Heather Crites at 9:26 AM

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Friday, March 15, 2013

Blackboard Network Scheduled Maintenance - March 18 from 4:00 a.m. - 6:00 a.m.

Relates to: System Status

We received late notice this afternoon that The University of Cincinnati IT Network Operations Center has scheduled a network maintenance activity for Monday, March 18, from 4:00 a.m. to 6:00 a.m. This activity will cause intermittent interruptions to Internet connectivity during the scheduled maintenance window. This means that faculty and students may not [More...]

Posted by Heather Crites at 3:45 PM

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Thursday, February 21, 2013

Issues with Viewing Modules

Relates to: System Status

From 11:20 PM on Wednesday, February 20 until 8:35 AM on Thursday, February 21, the modules in the Blackboard portal did not load properly.  This forced used to access Courses via the My Courses tab and organizations via the My Organizations tab. The Problem: An unexpected variation in one of the news module [More...]

Posted by Heather Crites at 1:10 PM

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Wednesday, February 6, 2013

Unexpected 10-minute Blackboard Outage

Relates to: System Status

Blackboard experienced an unanticipated total outage this afternoon and was completely down from 5:07 PM until 5:16 PM. Thank you to UC for a quick response and to IT Support for relaying the updates quickly. Update: It appears that the database nodes rebooted, causing the outage. The monitoring system did not pick up the [More...]

Posted by Heather Crites at 5:18 PM

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