At 11:30 AM this morning, UC installed a patched version of the Kaltura Building Block.  Joel tested the functionality of this building block on the clone system using several different browsers and using both student and instructor roles. Please let us know ASAP if you receive any additional complaints related to Kaltura [More...]

IT Support has received a handful of calls from students concerning Blackboard in the last several days whereby the site inexplicably will not load and a "Page cannot be displayed" error is shown.  This is happening when the system is operating normally. In each case, the student is using Internet Explorer and [More...]

Blackboard send out an update to the Java Certificate fiasco late on Friday, saying: We are unable to address the error in the Blackboard Virtual Classroom and Chat Tool related to the new Java Code Signing Certificate. At this time, we suggest you apply the available patches for 9.1 SP6, 9.1 SP7 [More...]

On April 2, we learned that the Java certificate used by all installations of Blackboard, including ours, was to expire on April 16. Blackboard promised a patch for all systems by April 6. CSCC put in a ticket with UC to have the patch applied once we receive it. [More...]

We are having some issues with Known Issue LRN-43349 / AS-152858 in which "Access Denied" is returned when faculty double click "Save and Next" when grading. We are inquiring about whether a patch exists for this issue. Workaround In the meantime, do not double-click the Save and Next button when grading. Be sure [More...]

In the last couple of days, we have noticed that occasionally uploaded documents - including assignment submissions, discussion board attachments, and returned Grade Center feedback - have been uploading at an abysmal rate.  This seems to happen most frequently when the user is attempting to upload more than one file at [More...]

Have you ever sent an Announcement as an email and your copy had 100 footers at the bottom which said "This is a system notification sent based on your personal settings and should not be replied to. Click here to view and edit your Notification Settings"?  How annoying! On Tuesday, UC applied [More...]

We have a clone server which was an exact copy of Blackboard from mid-May.  We use this clone server to test Building Blocks, practice upgrades, etc.  On Saturday, June 25 our clone server inexplicably sent emails with the subject "Daily Notification Dashboard Summary" to an unknown number of [More...]

Attention All Faculty: In Blackboard 7.3, you were able to copy indiviual items and folders from one course section to another. We were forced to disable this feature in Blackboard 9.1 because of several flaws in the process. Yesterday, we successfully upgraded to Blackboard 9.1 Service Pack 5 which corrected most of [More...]

In Blackboard 7.3, you were able to copy indiviual items and folders from one course section to another. We were forced to disable this feature in Blackboard 9.1 because of several flaws in the process. Yesterday, we successfully upgraded to Blackboard 9.1 Service Pack 5 which corrected most of [More...]