All entries from January 2012

Tuesday, January 17, 2012

McGraw-Hill CONNECT Maintenance

Relates to: System Status

From Blackboard: McGraw-Hill Higher Education will be performing system maintenance this weekend and the system will be unavailable.  The outage will occur from January 21, 2012 12:01 AM EST to January 21, 2012 11:59 PM EST.Required Action: Non-hosted Clients – None Hosted Clients – None If you encounter any issues after the maintenance, please log [More...]

Posted by Heather Crites at 4:27 PM

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Tuesday, January 3, 2012

Database Issues

Relates to: System Status

The Oracle database whchs drives Blackboard became overwhelmed around 3:10 PM and shut down. Services were resumed at 4:01 PM. [More...]

Posted by Heather Crites at 4:05 PM

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500 Errors on Web App 1, 3 and 5

Relates to: System Status

We experienced a database disconnection today on Web App 1, Web App 3, and Web App 5 which looked like this: HTTP Status 500 type Exception report message description The server encountered an internal error () that prevented it from fulfilling this request. exception java.lang.RuntimeException: blackboard.persist.PersistenceException: Error running query: Listener refused the connection with the following error: ORA-12519, [More...]

Posted by Heather Crites at 2:36 PM

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