All entries from August 2011

Thursday, August 25, 2011

Blackboard unavailable Sept 2 - Sept 3

Relates to: System Status

There is a planned network outage for the University of Cincinnati scheduled for Friday, September 2nd.  UC will be upgrading the existing internet connection on Friday September 2nd starting at 6:00 PM.  It is our intent to keep the outages at UC’s front door to a few short interruptions however a [More...]

Posted by Heather Crites at 3:39 PM

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Blackboard Upcoming Intermittent Downtime

Relates to: System Status

Due to equipment upgrades at the University of Cincinnati, Blackboard will experience occasional outages between 10 p.m. Friday September 2nd and 2 a.m. Saturday September 3rd. There is also the possibility of several 2 - 3 minute outages throughout the day on Saturday.   We appreciate your understanding! Instructional Technologies and [More...]

Posted by Heather Crites at 3:31 PM

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Monday, August 22, 2011

Performance issues affecting Blackboard Mobile Learn

Relates to: System Status

We received the following notice from Blackboard: Blackboard Mobile Support is aware of a performance issue affecting Mobile Learn. We are diagnosing server-related issues and we expect continuing intermittent slowness and/or connectivity issues as we work to resolve these issues.This performance issue is most noticeably seen when searching for a school (accessing [More...]

Posted by Heather Crites at 4:05 PM

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Tuesday, August 16, 2011

Blackboard Unavailable

Relates to: System Status

ATTENTION FACULTY - Blackboard is currently unavailableTuesday, August 16th Due to a problem with the University of Cincinnati network Blackboard is currently unavailable. Their technicians estimate that it should be back up approximately 11 a.m. Thanks! Instructional Technologies and Distance Learning (ITDL) [More...]

Posted by Heather Crites at 9:46 AM

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UC Network Issues = Blackboard Issues

Relates to: System Status

At approximately 7:55 AM exactly 7:52 AM this morning, the University of Cincinnati network became unavailable due to a power outage. Since our Blackboard system is hosted by UC, we are not able to access Blackboard at this time. Cassie (who is one of our Blackboard hosting reps) said [More...]

Posted by Heather Crites at 8:05 AM

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Monday, August 15, 2011

Blackboard Suggestion Survey

Relates to: Tips and Tricks, General

We posted a nice, purple Suggestion Survey in Blackboard today for faculty and staff.  Please think about how you use Blackboard and what you wish the system could do to make your experience better or more efficient - then tell us your suggestions!  Our goal is to try and make these [More...]

Posted by Heather Crites at 4:50 PM

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Friday, August 12, 2011

"Transition" Shells being Removed Today

Relates to: Upgrades, Pilot, General

In preparation for the Blackboard 7.3 to Blackboard 9.1 migration, we had created approximately 30 transition shells for more than 800  faculty to use to get acclimated to the new environment.  The usefulness of these shells has passed.  They will be archived and deleted from the system today.  If anyone created [More...]

Posted by Heather Crites at 8:26 AM

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Thursday, August 11, 2011

New Building Block: Tab Content

Relates to: Tips and Tricks, Upgrades

We have installed a new, custom-made Building Block called "Tab Content" which will convert any content area or folder into a horizontal tabbed layout when viewed by a student. Go to the Knowledge Base to read more or watch the video below. [More...]

Posted by Heather Crites at 4:19 PM

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Monday, August 8, 2011

Spring 2011 Disabled / Autumn 2011 Enabled

Relates to: Tips and Tricks, Events

We have disabled the Spring 2011 enrollments and created the new Autumn 2011 sections.  So long as your chair has assigned you to the section in Colleague, you will have access to begin readying your sections for fall. Ready to request your course copies?  Go to Don't forget to give us the [More...]

Posted by Heather Crites at 10:54 AM

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Wednesday, August 3, 2011

Journey with the Latest Electronic Tools Event

Relates to: Tips and Tricks, Events

Instruction is evolving, and so are the tools and channels to deliver it. Attend this half-day session with Instructional Technologies and Distance Learning to get a hands-on look at how you can take some of the latest digital and online tools to create your own "brand" of instruction. [More...]

Posted by Heather Crites at 9:52 AM

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