Most recent entries

Tuesday, February 22, 2011

Blackboard 9.1 Update

Relates to: In the News, Pilot

Spring Quarter begins in less than 5 weeks. Are you ready for Blackboard 9.1? If you are one of the more than 500 faculty who have completed Blackboard 9.1 Transition training, then you are well on your way! Make sure you request to move your shells and copy materials [More...]

Posted by Heather Crites at 11:39 AM

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Wednesday, February 16, 2011

Snapshot Failed

Relates to: System Status

Snapshot failed again and disabled all of the Pilot courses once again.  Courses, students, and faculty were reenabled by 8:06 AM. [More...]

Posted by Heather Crites at 8:15 AM

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Monday, February 14, 2011

Course Copying and Blackboard 9.1 Transition training

Relates to: In the News

We are Seeking Course Copying Requests! Using Blackboard? Why re-upload everything for Spring in Blackboard 9.1 when we can copy it for you from Winter in Blackboard 7.3? Go to http://teaching.cscc.edu/Support/request.asp to request that your Winter Quarter Blackboard content be copied to your Spring Quarter Blackboard courses. Have you completed [More...]

Posted by Heather Crites at 12:55 PM

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Friday, February 11, 2011

Snapshot Failed, Feedback Issues, YouTube MashUps Update

Relates to: Known Issues

Snapshot failed (again) this morning From 7:35 AM until 8:04 AM, Winter 2011 courses, instructors, and students were disabled in Blackboard 9.1 only. Dwight in IT tells me that the Nova server failed, causing the data job to just stop before it had loaded the Pilot courses - lucky you. I had [More...]

Posted by Heather Crites at 12:00 AM

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Scheduled Downtime on March 4

Relates to: System Status

On March 4 at 6:30 AM, Blackboard 9.1 may be unavailable for 5 minutes. UC will be conducting a test to try and pinpoint the issues that our Blackboard 9.1 system is having when the load balancers fail over. They are going to hook up a bunch of diagnostic equipment [More...]

Posted by Heather Crites at 12:00 AM

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Tuesday, February 1, 2011

Snapshot Failed Again

Relates to: System Status

Due a CSCC network-related issue, the Blackboard 9.1 snapshot failed to run properly this morning and as a result all of the Pilot courses were disabled from 7:35 AM until about 10:37 AM. And then due to a second IT error, students did not have access until about 10:50 AM. Dwight and [More...]

Posted by Heather Crites at 12:00 AM

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Monday, January 31, 2011

Archive Your Autumn Courses!

Relates to: In the News

Archive Your Autumn Courses! Autumn Quarter 2010 Blackboard courses will be disabled on the morning of Monday, February 14, 2011. We advise all faculty to archive and save your Autumn classes prior to Monday morning. View “How to Archive Your Blackboard Course Shell” Video Tutorial Have you completed the Blackboard 9.1 [More...]

Posted by Heather Crites at 11:06 AM

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Snapshot Failed, Scheduled Outage

Relates to: System Status

Snapshot Failed Due a CSCC network-related issue, the Blackboard 9.1 snapshot failed to run properly this morning and as a result all of the Pilot courses were disabled from 7:35 AM until about 8:20 AM. Dwight is still working on finding and correcting the source of the problem. In the meantime, I re-created [More...]

Posted by Heather Crites at 12:00 AM

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Friday, January 28, 2011

Securexam and Test Issues

Relates to: Known Issues

1. Tuesday's "fixes" broke Securexam We have discovered that a change made in Blackboard 9.1 on Tuesday has affected Securexam tests in Blackboard 9.1 that are displayed one question at a time. Students [More...]

Posted by Heather Crites at 12:00 AM

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Thursday, January 27, 2011

Bug Round Up!

Relates to: Known Issues

1. Submitting an In Progress Attempt Works Again, but... We have installed a patch to which now allows you to submit an In Progress test attempt. However, there still are some issues with viewing and clearing these In Progress attempts. Here's a best practice flow for now: To View the In Progress Attempt: Open [More...]

Posted by Heather Crites at 12:00 AM

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