Most recent entries

Wednesday, October 5, 2011

Blackboard Downtime

Relates to: System Status

Blackboard Service Interruptions CSCC Network Systems and OAR.net will be upgrading our Internet circuits to expand our bandwidth capabilities on Sunday 10/9/11, 12:30 - 2:30 a.m.  There may be intermittent Internet connectivity during this time with a maximum downtime of 30 minutes. In addition, Blackboard will be down due to maintenance at the [More...]

Posted by Heather Crites at 4:01 PM

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Tuesday, September 27, 2011

Unexpected Blackboard Outage

Relates to: System Status

Blackboard was unavailable today from 12:50 PM to 1:00 PM due to a UC networking issue.  All schools were affected and it is believed that the outage was due to the ongoing CERF ring problems that UC has been experiencing. The UC networking group has consulted with Cisco and have identified a [More...]

Posted by Heather Crites at 1:10 PM

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Monday, September 26, 2011

"Merged" sections disabled on Sunday

Relates to: System Status

Due to a CSCC network error, all Blackboard "merged" sections were erroneously disabled and the enrollments returned to the unmerged sections.  The problem was corrected with the Monday morning snapshot pull (by 7:45 AM). [More...]

Posted by Heather Crites at 9:30 AM

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Tuesday, September 20, 2011

SoftChalk and Synchronization

Relates to: In the News

Are you using the SoftChalk ScoreCenter? If so, you must synchronize copied content or your students will receive an error message and will not be able to attempt their scored activities. • In the Control Panel under Course Tools select SoftChalk - Synchronize Copied Content...                   • Then Click the Synchronize button...         After [More...]

Posted by Heather Crites at 2:20 PM

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Thursday, September 8, 2011

Announcement Email Patch + Others Applied

Relates to: Known Issues, Upgrades

Have you ever sent an Announcement as an email and your copy had 100 footers at the bottom which said "This is a system notification sent based on your personal settings and should not be replied to. Click here to view and edit your Notification Settings"?  How annoying! On Tuesday, UC applied [More...]

Posted by Heather Crites at 9:09 AM

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Wednesday, September 7, 2011

Blackboard unavailable Sept 10 @ 12:01 AM until 4:00 AM

Relates to: System Status

We received the following email from UC last night: As I mentioned in my message this weekend, it's necessary for UC to have another emergency network outage this coming weekend to complete the remaining work on the CERF ring. This outage is scheduled for Saturday, September 10 from 12:01 AM - 04:00 [More...]

Posted by Heather Crites at 8:00 AM

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Monday, September 5, 2011

Blackboard unavailable Sept 4 @ 3:00 AM until 5:00 AM

Relates to: System Status

We received the below email from UC late last night after the downtime had already occurred: I apologize for the extremely short notice, but we need to schedule an emergency network outage late tonight from 3am - 5am. Our networking group ran into some problems with the CERF ring upgrade this weekend. [More...]

Posted by Heather Crites at 9:10 AM

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Thursday, August 25, 2011

Blackboard unavailable Sept 2 - Sept 3

Relates to: System Status

There is a planned network outage for the University of Cincinnati scheduled for Friday, September 2nd.  UC will be upgrading the existing internet connection on Friday September 2nd starting at 6:00 PM.  It is our intent to keep the outages at UC’s front door to a few short interruptions however a [More...]

Posted by Heather Crites at 3:39 PM

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Blackboard Upcoming Intermittent Downtime

Relates to: System Status

Due to equipment upgrades at the University of Cincinnati, Blackboard will experience occasional outages between 10 p.m. Friday September 2nd and 2 a.m. Saturday September 3rd. There is also the possibility of several 2 - 3 minute outages throughout the day on Saturday.   We appreciate your understanding! Instructional Technologies and [More...]

Posted by Heather Crites at 3:31 PM

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Monday, August 22, 2011

Performance issues affecting Blackboard Mobile Learn

Relates to: System Status

We received the following notice from Blackboard: Blackboard Mobile Support is aware of a performance issue affecting Mobile Learn. We are diagnosing server-related issues and we expect continuing intermittent slowness and/or connectivity issues as we work to resolve these issues.This performance issue is most noticeably seen when searching for a school (accessing [More...]

Posted by Heather Crites at 4:05 PM

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