Most recent entries

Monday, February 13, 2012

Archive Autumn Courses!

Relates to: In the News

Time to Archive Your Autumn Courses! Autumn Quarter 2011 Blackboard courses will be disabled on the morning of Monday, February 20th, 2012. We advise all faculty to archive and save your Autumn classes prior to Monday [More...]

Posted by Heather Crites at 11:25 AM

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Tuesday, January 17, 2012

McGraw-Hill CONNECT Maintenance

Relates to: System Status

From Blackboard: McGraw-Hill Higher Education will be performing system maintenance this weekend and the system will be unavailable.  The outage will occur from January 21, 2012 12:01 AM EST to January 21, 2012 11:59 PM EST.Required Action: Non-hosted Clients – None Hosted Clients – None If you encounter any issues after the maintenance, please log [More...]

Posted by Heather Crites at 4:27 PM

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Tuesday, January 3, 2012

Database Issues

Relates to: System Status

The Oracle database whchs drives Blackboard became overwhelmed around 3:10 PM and shut down. Services were resumed at 4:01 PM. [More...]

Posted by Heather Crites at 4:05 PM

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500 Errors on Web App 1, 3 and 5

Relates to: System Status

We experienced a database disconnection today on Web App 1, Web App 3, and Web App 5 which looked like this: HTTP Status 500 type Exception report message description The server encountered an internal error () that prevented it from fulfilling this request. exception java.lang.RuntimeException: blackboard.persist.PersistenceException: Error running query: Listener refused the connection with the following error: ORA-12519, [More...]

Posted by Heather Crites at 2:36 PM

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Tuesday, November 22, 2011

New Building Blocks: Course Modules

Relates to: Tips and Tricks

UC just finished installing two new building blocks which add new modules to the portal.  So now, in addition to having modules for: My Developmental Shells - a list of only developmental shells My Current Courses - a list of courses current running ... we now have modules for... My Completed Courses - a list [More...]

Posted by Heather Crites at 12:12 PM

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Monday, November 7, 2011

Course Copying

Relates to: In the News

We are Seeking Course Copying Requests! Using Blackboard? Why re-upload everything for Winter when we can copy it for you from Autumn? Go to http://teaching.cscc.edu/Support/request.asp to request that your Autumn Quarter Blackboard content be [More...]

Posted by Heather Crites at 3:44 PM

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Wednesday, October 19, 2011

Archive Summer Courses

Relates to: In the News

Beware! The course reaper is on the prowl. Your Summer courses will vanish before your very eyes. Archive Your Summer Courses! Summer Quarter 2011 Blackboard courses will be disabled on the morning of Monday, October 31, 2011. We advise all faculty to archive and save your Summer classes prior to Monday morning. This knowledge [More...]

Posted by Heather Crites at 5:22 PM

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Wednesday, October 5, 2011

Blackboard Downtime

Relates to: System Status

Blackboard Service Interruptions CSCC Network Systems and OAR.net will be upgrading our Internet circuits to expand our bandwidth capabilities on Sunday 10/9/11, 12:30 - 2:30 a.m.  There may be intermittent Internet connectivity during this time with a maximum downtime of 30 minutes. In addition, Blackboard will be down due to maintenance at the [More...]

Posted by Heather Crites at 4:01 PM

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Tuesday, September 27, 2011

Unexpected Blackboard Outage

Relates to: System Status

Blackboard was unavailable today from 12:50 PM to 1:00 PM due to a UC networking issue.  All schools were affected and it is believed that the outage was due to the ongoing CERF ring problems that UC has been experiencing. The UC networking group has consulted with Cisco and have identified a [More...]

Posted by Heather Crites at 1:10 PM

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Monday, September 26, 2011

"Merged" sections disabled on Sunday

Relates to: System Status

Due to a CSCC network error, all Blackboard "merged" sections were erroneously disabled and the enrollments returned to the unmerged sections.  The problem was corrected with the Monday morning snapshot pull (by 7:45 AM). [More...]

Posted by Heather Crites at 9:30 AM

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