Most recent entries

Tuesday, September 20, 2011

SoftChalk and Synchronization

Relates to: In the News

Are you using the SoftChalk ScoreCenter? If so, you must synchronize copied content or your students will receive an error message and will not be able to attempt their scored activities. • In the Control Panel under Course Tools select SoftChalk - Synchronize Copied Content...                   • Then Click the Synchronize button...         After [More...]

Posted by Heather Crites at 2:20 PM

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Thursday, September 8, 2011

Announcement Email Patch + Others Applied

Relates to: Known Issues, Upgrades

Have you ever sent an Announcement as an email and your copy had 100 footers at the bottom which said "This is a system notification sent based on your personal settings and should not be replied to. Click here to view and edit your Notification Settings"?  How annoying! On Tuesday, UC applied [More...]

Posted by Heather Crites at 9:09 AM

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Wednesday, September 7, 2011

Blackboard unavailable Sept 10 @ 12:01 AM until 4:00 AM

Relates to: System Status

We received the following email from UC last night: As I mentioned in my message this weekend, it's necessary for UC to have another emergency network outage this coming weekend to complete the remaining work on the CERF ring. This outage is scheduled for Saturday, September 10 from 12:01 AM - 04:00 [More...]

Posted by Heather Crites at 8:00 AM

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Monday, September 5, 2011

Blackboard unavailable Sept 4 @ 3:00 AM until 5:00 AM

Relates to: System Status

We received the below email from UC late last night after the downtime had already occurred: I apologize for the extremely short notice, but we need to schedule an emergency network outage late tonight from 3am - 5am. Our networking group ran into some problems with the CERF ring upgrade this weekend. [More...]

Posted by Heather Crites at 9:10 AM

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Thursday, August 25, 2011

Blackboard unavailable Sept 2 - Sept 3

Relates to: System Status

There is a planned network outage for the University of Cincinnati scheduled for Friday, September 2nd.  UC will be upgrading the existing internet connection on Friday September 2nd starting at 6:00 PM.  It is our intent to keep the outages at UC’s front door to a few short interruptions however a [More...]

Posted by Heather Crites at 3:39 PM

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Blackboard Upcoming Intermittent Downtime

Relates to: System Status

Due to equipment upgrades at the University of Cincinnati, Blackboard will experience occasional outages between 10 p.m. Friday September 2nd and 2 a.m. Saturday September 3rd. There is also the possibility of several 2 - 3 minute outages throughout the day on Saturday.   We appreciate your understanding! Instructional Technologies and [More...]

Posted by Heather Crites at 3:31 PM

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Monday, August 22, 2011

Performance issues affecting Blackboard Mobile Learn

Relates to: System Status

We received the following notice from Blackboard: Blackboard Mobile Support is aware of a performance issue affecting Mobile Learn. We are diagnosing server-related issues and we expect continuing intermittent slowness and/or connectivity issues as we work to resolve these issues.This performance issue is most noticeably seen when searching for a school (accessing [More...]

Posted by Heather Crites at 4:05 PM

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Tuesday, August 16, 2011

Blackboard Unavailable

Relates to: System Status

ATTENTION FACULTY - Blackboard is currently unavailableTuesday, August 16th Due to a problem with the University of Cincinnati network Blackboard is currently unavailable. Their technicians estimate that it should be back up approximately 11 a.m. Thanks! Instructional Technologies and Distance Learning (ITDL) [More...]

Posted by Heather Crites at 9:46 AM

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UC Network Issues = Blackboard Issues

Relates to: System Status

At approximately 7:55 AM exactly 7:52 AM this morning, the University of Cincinnati network became unavailable due to a power outage. Since our Blackboard system is hosted by UC, we are not able to access Blackboard at this time. Cassie (who is one of our Blackboard hosting reps) said [More...]

Posted by Heather Crites at 8:05 AM

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Monday, August 15, 2011

Blackboard Suggestion Survey

Relates to: Tips and Tricks, General

We posted a nice, purple Suggestion Survey in Blackboard today for faculty and staff.  Please think about how you use Blackboard and what you wish the system could do to make your experience better or more efficient - then tell us your suggestions!  Our goal is to try and make these [More...]

Posted by Heather Crites at 4:50 PM

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