All entries tagged about Upgrade

Friday, June 28, 2013

Error when Exporting / Importing Tests (includes Respondus)

Relates to: Known Issues

We are experiencing difficulties in exporting and importing tests and pools, including Respondus publishing and retrieval. Several error messages would display (see below for details). Greg at UC investigated the problem and concluded that RedHat had maxed out the number of temporary files in a particular directory. They wrote a [More...]

Posted by Heather Crites at 9:26 AM

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Thursday, February 21, 2013

Issues with Viewing Modules

Relates to: System Status

From 11:20 PM on Wednesday, February 20 until 8:35 AM on Thursday, February 21, the modules in the Blackboard portal did not load properly.  This forced used to access Courses via the My Courses tab and organizations via the My Organizations tab. The Problem: An unexpected variation in one of the news module [More...]

Posted by Heather Crites at 1:10 PM

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Tuesday, February 5, 2013

Kaltura Servers Issues on Campus

Relates to: System Status

Starting around 11:30 AM today, the Kaltura servers were inaccessible on-campus preventing users from accessing videos and audio files on Kaltura. This means that: Students and faculty cannot view Kaltura videos Faculty cannot access the My Media tab Faculty cannot embed new videos into their course Faculty cannot upload new videos into My Media Camtasia Relay [More...]

Posted by Heather Crites at 12:20 PM

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Tuesday, January 22, 2013

Kaltura Building Block Updated

Relates to: System Status, Known Issues

At 11:30 AM this morning, UC installed a patched version of the Kaltura Building Block.  Joel tested the functionality of this building block on the clone system using several different browsers and using both student and instructor roles. Please let us know ASAP if you receive any additional complaints related to Kaltura [More...]

Posted by Heather Crites at 11:35 AM

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Thursday, January 17, 2013

Starfish maintenance Saturday, January 26 at 12:00 AM

Relates to: System Status

A Release Note from Starfish: Happy New Year! On Saturday, January 26, 2012 at 12am EDT (4am GMT), we will be upgrading our General Availability (formerly called "Operations") environment to Starfish® 3.1. Please expect up to three hours of downtime. This only affects courses and faculty who are participating in the Title III [More...]

Posted by Heather Crites at 9:15 AM

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Thursday, November 15, 2012

Scheduled Blackboard Outage November 27 at 2:00 AM

Relates to: System Status

OARNet is upgrading cncnc-r9, cncnq-r0, and cncnq-r9 to Junos 11.4 which involves about 15 minutes of downtime.  This affects the University of Cincinnati, so it also affects Blackboard at CSCC. The upgrade is scheduled to occur on Tuesday, November 27 from 2:00 AM to 2:15 AM. [More...]

Posted by Heather Crites at 9:04 AM

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Wednesday, September 19, 2012

New Building Blocks Added!

Relates to: Tips and Tricks, Upgrades

We recently added some new Building Blocks to assist faculty in day-to-day operations.  They are: Student View: access your course from a pure student view.  [view more] Batch Create Grade Center Columns: create multiple Grade Center columns on one page. [view more] Batch Delete Grade Center Columns: delete multiple Grade Center columns from one [More...]

Posted by Heather Crites at 12:00 AM

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Wednesday, July 25, 2012

Archive Spring Courses!

Relates to: In the News

Time to Archive Your Spring Courses! Spring Quarter 2012 Blackboard courses will be disabled on the morning of Monday, July 30th, 2012. We advise all faculty to archive and save your Spring classes prior to Monday [More...]

Posted by Heather Crites at 12:04 PM

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Tuesday, April 24, 2012

Archive Winter Courses!

Relates to: In the News

Time to Archive Your Winter Courses! Winter Quarter 2012 Blackboard courses will be disabled on the morning of Monday, May 7th, 2012. We advise all faculty to archive and save your Winter classes prior to Monday [More...]

Posted by Heather Crites at 4:26 PM

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Friday, April 13, 2012

McGraw-Hill Higher Education Planned System Maintenance April 14, 2012

Relates to: System Status

This just in from Blackboard: McGraw-Hill Higher Education will have scheduled system maintenance performed on April 14, 2012.  The system will be unavailable from 5:00AM until 12:00PM EDT. Required Action: Non-hosted Clients – None Hosted Clients – None If you encounter any issues after the maintenance, please log a support case through Behind the Blackboard. [More...]

Posted by Heather Crites at 3:35 PM

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