From 11:20 PM on Wednesday, February 20 until 8:35 AM on Thursday, February 21, the modules in the Blackboard portal did not load properly.  This forced used to access Courses via the My Courses tab and organizations via the My Organizations tab. The Problem: An unexpected variation in one of the news module [More...]

Starting around 11:30 AM today, the Kaltura servers were inaccessible on-campus preventing users from accessing videos and audio files on Kaltura. This means that: Students and faculty cannot view Kaltura videos Faculty cannot access the My Media tab Faculty cannot embed new videos into their course Faculty cannot upload new videos into My Media Camtasia Relay [More...]

At 11:30 AM this morning, UC installed a patched version of the Kaltura Building Block.  Joel tested the functionality of this building block on the clone system using several different browsers and using both student and instructor roles. Please let us know ASAP if you receive any additional complaints related to Kaltura [More...]

A Release Note from Starfish: Happy New Year! On Saturday, January 26, 2012 at 12am EDT (4am GMT), we will be upgrading our General Availability (formerly called "Operations") environment to Starfish® 3.1. Please expect up to three hours of downtime. This only affects courses and faculty who are participating in the Title III [More...]

OARNet is upgrading cncnc-r9, cncnq-r0, and cncnq-r9 to Junos 11.4 which involves about 15 minutes of downtime.  This affects the University of Cincinnati, so it also affects Blackboard at CSCC. The upgrade is scheduled to occur on Tuesday, November 27 from 2:00 AM to 2:15 AM. [More...]

We recently added some new Building Blocks to assist faculty in day-to-day operations.  They are: Student View: access your course from a pure student view.  [view more] Batch Create Grade Center Columns: create multiple Grade Center columns on one page. [view more] Batch Delete Grade Center Columns: delete multiple Grade Center columns from one [More...]

Time to Archive Your Spring Courses! Spring Quarter 2012 Blackboard courses will be disabled on the morning of Monday, July 30th, 2012. We advise all faculty to archive and save your Spring classes prior to Monday [More...]

Time to Archive Your Winter Courses! Winter Quarter 2012 Blackboard courses will be disabled on the morning of Monday, May 7th, 2012. We advise all faculty to archive and save your Winter classes prior to Monday [More...]

This just in from Blackboard: McGraw-Hill Higher Education will have scheduled system maintenance performed on April 14, 2012.  The system will be unavailable from 5:00AM until 12:00PM EDT. Required Action: Non-hosted Clients – None Hosted Clients – None If you encounter any issues after the maintenance, please log a support case through Behind the Blackboard. [More...]

We are having some issues with Known Issue LRN-43349 / AS-152858 in which "Access Denied" is returned when faculty double click "Save and Next" when grading. We are inquiring about whether a patch exists for this issue. Workaround In the meantime, do not double-click the Save and Next button when grading. Be sure [More...]