We are having some issues with Known Issue LRN-43349 / AS-152858 in which "Access Denied" is returned when faculty double click "Save and Next" when grading. We are inquiring about whether a patch exists for this issue. Workaround In the meantime, do not double-click the Save and Next button when grading. Be sure [More...]

In the last couple of days, we have noticed that occasionally uploaded documents - including assignment submissions, discussion board attachments, and returned Grade Center feedback - have been uploading at an abysmal rate.  This seems to happen most frequently when the user is attempting to upload more than one file at [More...]

Jeremy Porter helped us unearth an issue yesterday related to Assignments when we imported courses from Blackboard 7.3 into Blackboard 9.1 (thanks Jeremy!).  The Issue: In Blackboard 7.3, there was only one attempt allowed for an online Assignment.  In Blackboard 9.1, you can opt for one attempt, multiple attempts, or unlimited attempts.  For [More...]

Some students are receiving a "false" error indicating that their assignment is blank when, in fact, there is an attachment. Here is an example of the "false" error: Clicking OK will allow the Assignment - and the attachment - to successfully submit. Here is a video demonstration: http://screencast.com/t/u9azS0Bzt Recreate the error: Open Assignment Attach File Leave [More...]

The upgrade was completed as scheduled last night and we are now on the latest version of 9.0 (9.0.539.0 to be specific). There is some good news and some bad news: Good News :-) Students no longer have to click "Attach File" when they want to submit an assignment. Now it works just [More...]

There are two potential bugs that we have identified which are the result of the course restores. Under normal circumstances, we probably would never see these issues. 1. Attempts are Reordered Pat had an astute student who noticed this bug. When we performed the course restore, the Date Created on all assessment attempts [More...]

Group Assignments Patch The Group Assignments stored procedure fix was successfully implemented yesterday on schedule. There was no downtime associated with this fix. Archiving / Exporting / Importing / Restoring, et al Frank at UC was able to get all of our broken functions working again yesterday. However he knew (and we knew) that [More...]

Blackboard 9.0 Patch Blackboard announced the discovery and correction of a problem regarding Group Assignments in Blackboard 9.0 that was caused by an errant stored procedure. UC will be replacing the stored procedure this week. It should not require any downtime, but I will keep you posted in case it does. In [More...]

New Hardware The new Oracle cluster has been built for Blackboard 9, but the build still undergoing an approval process and should be approved for deployment next week. I'll keep you posted on this one. The second web app has been built and Frank is vetting it himself today. He plans on adding [More...]