All entries tagged about Patch

Thursday, February 23, 2012

Slowness when uploading documents

Relates to: System Status, Known Issues

In the last couple of days, we have noticed that occasionally uploaded documents - including assignment submissions, discussion board attachments, and returned Grade Center feedback - have been uploading at an abysmal rate.  This seems to happen most frequently when the user is attempting to upload more than one file at [More...]

Posted by Heather Crites at 2:17 PM

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Thursday, September 8, 2011

Announcement Email Patch + Others Applied

Relates to: Known Issues, Upgrades

Have you ever sent an Announcement as an email and your copy had 100 footers at the bottom which said "This is a system notification sent based on your personal settings and should not be replied to. Click here to view and edit your Notification Settings"?  How annoying! On Tuesday, UC applied [More...]

Posted by Heather Crites at 9:09 AM

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Wednesday, August 4, 2010

Load Balancer change

Relates to: Known Issues

Just a quick note: Cassie and crew at UC made a change to the load balancer this afternoon in an effort to fix the Access Denied and Spontaneous Unavailable Content issues that have been cropping up. If you or your students experience any of these problems after 4:00 PM today, please let [More...]

Posted by Heather Crites at 12:00 AM

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Friday, June 4, 2010

Patches Applied, Blackboard 9.1 Upgrade, Student Orientation Changes

Relates to: Pilot, Upgrades

Blackboard 9.0 DateRangePicker Patch Jane already noticed, but I wanted to let you all know that the DateRangePicker patch has been applied to Blackboard 9.0. This means that you should no longer see this error when editing exams that only contain a Display After or a Display Until date: If you ever see [More...]

Posted by Heather Crites at 2:40 PM

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Monday, May 17, 2010

Blackboard 9.0 "Weirdness," Patch, Student Orientation

Relates to: Known Issues, Pilot

Blackboard 9.0 "Weirdness" Both Carmen and Melissa have sent me screen shots and emails from students who suddenly had all content in their course disabled. Carmen and I have experienced this individually as well - only from the instructor perspective. All menu items will be unavailable or empty. Carmen fixed the problem by [More...]

Posted by Heather Crites at 2:35 PM

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Monday, May 10, 2010

Blackboard 9.0 Date Patch, Blackboard Mobile Learn

Relates to: Pilot, Upgrades

New Blackboard 9.0 Patch OK, so remember that special, double-secret patch that Blackboard had created to fix the DateRangePickerTag error? Yeah. So, um, Blackboard sent Ryan at UC the wrong patch. He is currently working with our TSM to have the correct one [More...]

Posted by Heather Crites at 12:00 AM

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Monday, May 3, 2010

Secret Patch for Exam Dates, Blackboard Mobile

Relates to: Known Issues, Pilot

New Blackboard 9.0 Patch Last week I mentioned that the DateRangePickerTag error was still around (see below): Ryan at UC had a lengthy conversion with our TSM at Blackboard where it was revealed that yes! This is a resolved issue! But! Only if you applied a special, double-secret patch that was not included [More...]

Posted by Heather Crites at 12:00 AM

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Thursday, February 25, 2010

Group Assignments, Queued Tasks, Password Changes

Relates to: Known Issues, Pilot, Upgrades

Group Assignments Patch The Group Assignments stored procedure fix was successfully implemented yesterday on schedule. There was no downtime associated with this fix. Archiving / Exporting / Importing / Restoring, et al Frank at UC was able to get all of our broken functions working again yesterday. However he knew (and we knew) that [More...]

Posted by Heather Crites at 12:00 AM

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Monday, February 22, 2010

Group Assignments, Queued Tasks, Course Copying

Relates to: Known Issues, Pilot

Blackboard 9.0 Patch Blackboard announced the discovery and correction of a problem regarding Group Assignments in Blackboard 9.0 that was caused by an errant stored procedure. UC will be replacing the stored procedure this week. It should not require any downtime, but I will keep you posted in case it does. In [More...]

Posted by Heather Crites at 12:00 AM

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