All entries tagged about Hardware

Monday, April 7, 2014

Blackboard SP 14 Update

Relates to: General

The college is upgrading to Blackboard 9.1 Service Pack 14 on Wednesday, May 14, 2014 - the first Wednesday during break. DEIS will offer online training and transition information in mid-April. [More...]

Posted by Suzanne Patzer at 1:50 PM

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Summer course copies

Relates to: General

Did you know? You can request your last year's summer Blackboard course to be copied into your 2014 summer course shell. Just contact us! teaching.cscc.edu/request [More...]

Posted by Suzanne Patzer at 12:00 AM

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Wednesday, February 6, 2013

Unexpected 10-minute Blackboard Outage

Relates to: System Status

Blackboard experienced an unanticipated total outage this afternoon and was completely down from 5:07 PM until 5:16 PM. Thank you to UC for a quick response and to IT Support for relaying the updates quickly. Update: It appears that the database nodes rebooted, causing the outage. The monitoring system did not pick up the [More...]

Posted by Heather Crites at 5:18 PM

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Tuesday, February 5, 2013

Kaltura Servers Issues on Campus

Relates to: System Status

Starting around 11:30 AM today, the Kaltura servers were inaccessible on-campus preventing users from accessing videos and audio files on Kaltura. This means that: Students and faculty cannot view Kaltura videos Faculty cannot access the My Media tab Faculty cannot embed new videos into their course Faculty cannot upload new videos into My Media Camtasia Relay [More...]

Posted by Heather Crites at 12:20 PM

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Wednesday, January 16, 2013

Chat Server being rebooted on Thursday, January 17 at 7:00 AM

Relates to: System Status

Due to high uptime, UC will be restarting the Blackboard chat server on Thursday, January 17 at 7:00 AM.  This means that the chat server (which powers Collaboration>Chat and Collaboration>Virtual Classroom) will be unavailable for approximately 5 to 8 minutes.  No other functions within Blackboard will be affected. Please let me know [More...]

Posted by Heather Crites at 12:11 PM

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Tuesday, May 29, 2012

Potential Internet Explorer Issues with Blackboard

Relates to: System Status, Known Issues

IT Support has received a handful of calls from students concerning Blackboard in the last several days whereby the site inexplicably will not load and a "Page cannot be displayed" error is shown.  This is happening when the system is operating normally. In each case, the student is using Internet Explorer and [More...]

Posted by Heather Crites at 12:45 PM

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Monday, May 14, 2012

Course Copying

Relates to: In the News

We are Seeking Course Copying Requests! Using Blackboard? Why re-upload everything for Summer when we can copy it for you from Spring? Go to http://teaching.cscc.edu/Support/request.asp to request that your Spring Quarter Blackboard content be copied to your Summer Quarter Blackboard courses. [More...]

Posted by Heather Crites at 4:27 PM

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Monday, April 16, 2012

[Update] Blackboard Java Applet Certificate Expiration

Relates to: System Status, Known Issues

Blackboard send out an update to the Java Certificate fiasco late on Friday, saying: We are unable to address the error in the Blackboard Virtual Classroom and Chat Tool related to the new Java Code Signing Certificate. At this time, we suggest you apply the available patches for 9.1 SP6, 9.1 SP7 [More...]

Posted by Heather Crites at 8:49 AM

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Friday, April 13, 2012

Blackboard Java Applet Certificate Expiration

Relates to: System Status, Known Issues

On April 2, we learned that the Java certificate used by all installations of Blackboard, including ours, was to expire on April 16. Blackboard promised a patch for all systems by April 6. CSCC put in a ticket with UC to have the patch applied once we receive it. [More...]

Posted by Heather Crites at 8:03 AM

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Wednesday, April 4, 2012

Blackboard Mobile Maintenance - 4/5/2012 10:00 PM - 11:00 PM

Relates to: System Status

On Thursday, April 5, 2012 from 10:00pm-11:00pm EDT Blackboard Mobile Learn will be performing server maintenance This maintenance affects the Mobile Learn Registration Server (MLRS) and Analytics for clients of Blackboard Mobile for Blackboard Learn, ANGEL, and CE/VISTA. We will be relocating blade servers to a new physical host server. During the maintenance window, [More...]

Posted by Heather Crites at 11:08 AM

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