Blackboard experienced an unanticipated total outage this afternoon and was completely down from 5:07 PM until 5:16 PM. Thank you to UC for a quick response and to IT Support for relaying the updates quickly. Update: It appears that the database nodes rebooted, causing the outage. The monitoring system did not pick up the [More...]

Starting around 11:30 AM today, the Kaltura servers were inaccessible on-campus preventing users from accessing videos and audio files on Kaltura. This means that: Students and faculty cannot view Kaltura videos Faculty cannot access the My Media tab Faculty cannot embed new videos into their course Faculty cannot upload new videos into My Media Camtasia Relay [More...]

Due to high uptime, UC will be restarting the Blackboard chat server on Thursday, January 17 at 7:00 AM.  This means that the chat server (which powers Collaboration>Chat and Collaboration>Virtual Classroom) will be unavailable for approximately 5 to 8 minutes.  No other functions within Blackboard will be affected. Please let me know [More...]

IT Support has received a handful of calls from students concerning Blackboard in the last several days whereby the site inexplicably will not load and a "Page cannot be displayed" error is shown.  This is happening when the system is operating normally. In each case, the student is using Internet Explorer and [More...]

We are Seeking Course Copying Requests! Using Blackboard? Why re-upload everything for Summer when we can copy it for you from Spring? Go to http://teaching.cscc.edu/Support/request.asp to request that your Spring Quarter Blackboard content be copied to your Summer Quarter Blackboard courses. [More...]

Blackboard send out an update to the Java Certificate fiasco late on Friday, saying: We are unable to address the error in the Blackboard Virtual Classroom and Chat Tool related to the new Java Code Signing Certificate. At this time, we suggest you apply the available patches for 9.1 SP6, 9.1 SP7 [More...]

On April 2, we learned that the Java certificate used by all installations of Blackboard, including ours, was to expire on April 16. Blackboard promised a patch for all systems by April 6. CSCC put in a ticket with UC to have the patch applied once we receive it. [More...]

On Thursday, April 5, 2012 from 10:00pm-11:00pm EDT Blackboard Mobile Learn will be performing server maintenance This maintenance affects the Mobile Learn Registration Server (MLRS) and Analytics for clients of Blackboard Mobile for Blackboard Learn, ANGEL, and CE/VISTA. We will be relocating blade servers to a new physical host server. During the maintenance window, [More...]

We are Seeking Course Copying Requests! Using Blackboard? Why re-upload everything for Spring when we can copy it for you from Winter? Go to http://teaching.cscc.edu/Support/request.asp to request that your Winter Quarter Blackboard content be [More...]

We are Seeking Course Copying Requests! Using Blackboard? Why re-upload everything for Winter when we can copy it for you from Autumn? Go to http://teaching.cscc.edu/Support/request.asp to request that your Autumn Quarter Blackboard content be [More...]