1. Submitting an In Progress Attempt Works Again, but... We have installed a patch to which now allows you to submit an In Progress test attempt. However, there still are some issues with viewing and clearing these In Progress attempts. Here's a best practice flow for now: To View the In Progress Attempt: Open [More...]

The upgrade was completed successfully around 3:00 PM today. Everything went well, with one pointed exception: the chat server still won't function. Cassie found a new known issue that seems to be related to the chat server. This known issue isn't slated to be fixed until Serivce Pack 4 which most [More...]

Username and Password Prompt Some students and faculty are being prompted to enter their username and password when they attempt to open an attachment. UC was able to duplicate this problem using Internet Explorer and find the cause in the log files. For those who are interested, Cassie described it as: [...] when [More...]

Course Link Editing Problem: When you edit an existing Tool Link within a Content Area (like a link to a Discussion Board forum or to My Grades) and click Submit, a table corruption occurs.  When faculty or students click on the link, instead of going to the forum or grades area, users [More...]

RoadRunner Problems Yes, you read that right: RoadRunner Problems. It seems that customers of RoadRunner state-wide have been experiencing issues with web browsing in general. Once Ryan and Cassie at UC described the symptoms, both Mary and I realized that we have had these problems with our RoadRunner connection at home and [More...]

Chat Server is not Happy Cassie at UC has opened a ticket with Blackboard to determine why the chat server is behaving badly. They have some ideas that they are going to try today or tomorrow, but there is a possibility that the chat server will not be up and running for [More...]

Collaboration / Chat is back online. [More...]

Chat / Collaboration does not seem to be working properly at the moment. Lightweight chat will load, but not display your name or participants or allow you to send any responses. I have been unable to get Virtual Classroom to load at all. UC is looking at application permissions and other [More...]

Group Assignments Patch The Group Assignments stored procedure fix was successfully implemented yesterday on schedule. There was no downtime associated with this fix. Archiving / Exporting / Importing / Restoring, et al Frank at UC was able to get all of our broken functions working again yesterday. However he knew (and we knew) that [More...]