All entries tagged about Slowness

Thursday, February 23, 2012

Slowness when uploading documents

Relates to: System Status, Known Issues

In the last couple of days, we have noticed that occasionally uploaded documents - including assignment submissions, discussion board attachments, and returned Grade Center feedback - have been uploading at an abysmal rate.  This seems to happen most frequently when the user is attempting to upload more than one file at [More...]

Posted by Heather Crites at 2:17 PM

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Monday, August 22, 2011

Performance issues affecting Blackboard Mobile Learn

Relates to: System Status

We received the following notice from Blackboard: Blackboard Mobile Support is aware of a performance issue affecting Mobile Learn. We are diagnosing server-related issues and we expect continuing intermittent slowness and/or connectivity issues as we work to resolve these issues.This performance issue is most noticeably seen when searching for a school (accessing [More...]

Posted by Heather Crites at 4:05 PM

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Tuesday, October 19, 2010

Downtime Scheduled, Access Denied Errors, Slowness, Training, Winter Pilot

Relates to: Known Issues, Pilot, System Status

Blackboard 9.1 Downtime Scheduled In anticipation for our full-campus conversion, we will be upgrading our database from test to full production. This will allow us to begin moving developmental shells into Blackboard 9.1 and expand our Pilot for Winter 2011. This process does involve downtime. We have scheduled the downtime for Wednesday, [More...]

Posted by Heather Crites at 12:00 AM

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Friday, September 24, 2010

Blackboard 9.1 Slowness, Course Copy Issues

Relates to: Known Issues, System Status

Blackboard 9.1 Slowness We experienced a similar load balancer issue this afternoon from about 1:10 PM until 1:30 PM on Blackboard 9.1 only. The system never went down, but it was incredibly slow during this period. UC got everything working again and they are continuing to look at the configuration in this [More...]

Posted by Heather Crites at 12:00 AM

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Thursday, July 8, 2010

Course Links Issue, Miscellaneous Issues

Relates to: Known Issues

Course Link Editing Problem: When you edit an existing Tool Link within a Content Area (like a link to a Discussion Board forum or to My Grades) and click Submit, a table corruption occurs.  When faculty or students click on the link, instead of going to the forum or grades area, users [More...]

Posted by Heather Crites at 12:00 AM

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