All entries tagged about Login Prompts

Friday, August 13, 2010

Access Denied Issues Resolved (?)

Relates to: Known Issues

I have not heard about anyone receiving the following errors in the last week: Students receive an Access Denied message Content suddenly is made unavailable for you or a student If you or any of your students have experienced ANY of these since 4:00 PM on August 4, please let me and/or Mary Hooker-Myers [More...]

Posted by Heather Crites at 12:00 AM

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Wednesday, August 4, 2010

Load Balancer change

Relates to: Known Issues

Just a quick note: Cassie and crew at UC made a change to the load balancer this afternoon in an effort to fix the Access Denied and Spontaneous Unavailable Content issues that have been cropping up. If you or your students experience any of these problems after 4:00 PM today, please let [More...]

Posted by Heather Crites at 12:00 AM

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Tuesday, August 3, 2010

Issues Update

Relates to: Known Issues

Username and Password Prompt Some students and faculty are being prompted to enter their username and password when they attempt to open an attachment. UC was able to duplicate this problem using Internet Explorer and find the cause in the log files. For those who are interested, Cassie described it as: [...] when [More...]

Posted by Heather Crites at 12:00 AM

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Thursday, July 8, 2010

Course Links Issue, Miscellaneous Issues

Relates to: Known Issues

Course Link Editing Problem: When you edit an existing Tool Link within a Content Area (like a link to a Discussion Board forum or to My Grades) and click Submit, a table corruption occurs.  When faculty or students click on the link, instead of going to the forum or grades area, users [More...]

Posted by Heather Crites at 12:00 AM

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