I have not heard about anyone receiving the following errors in the last week: Students receive an Access Denied message Content suddenly is made unavailable for you or a student If you or any of your students have experienced ANY of these since 4:00 PM on August 4, please let me and/or Mary Hooker-Myers [More...]

Just a quick note: Cassie and crew at UC made a change to the load balancer this afternoon in an effort to fix the Access Denied and Spontaneous Unavailable Content issues that have been cropping up. If you or your students experience any of these problems after 4:00 PM today, please let [More...]

Username and Password Prompt Some students and faculty are being prompted to enter their username and password when they attempt to open an attachment. UC was able to duplicate this problem using Internet Explorer and find the cause in the log files. For those who are interested, Cassie described it as: [...] when [More...]

Course Link Editing Problem: When you edit an existing Tool Link within a Content Area (like a link to a Discussion Board forum or to My Grades) and click Submit, a table corruption occurs.  When faculty or students click on the link, instead of going to the forum or grades area, users [More...]