All entries from 2011

Tuesday, November 22, 2011

New Building Blocks: Course Modules

Relates to: Tips and Tricks

UC just finished installing two new building blocks which add new modules to the portal.  So now, in addition to having modules for: My Developmental Shells - a list of only developmental shells My Current Courses - a list of courses current running ... we now have modules for... My Completed Courses - a list [More...]

Posted by Heather Crites at 12:12 PM

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Monday, November 7, 2011

Course Copying

Relates to: In the News

We are Seeking Course Copying Requests! Using Blackboard? Why re-upload everything for Winter when we can copy it for you from Autumn? Go to http://teaching.cscc.edu/Support/request.asp to request that your Autumn Quarter Blackboard content be [More...]

Posted by Heather Crites at 3:44 PM

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Wednesday, October 19, 2011

Archive Summer Courses

Relates to: In the News

Beware! The course reaper is on the prowl. Your Summer courses will vanish before your very eyes. Archive Your Summer Courses! Summer Quarter 2011 Blackboard courses will be disabled on the morning of Monday, October 31, 2011. We advise all faculty to archive and save your Summer classes prior to Monday morning. This knowledge [More...]

Posted by Heather Crites at 5:22 PM

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Wednesday, October 5, 2011

Blackboard Downtime

Relates to: System Status

Blackboard Service Interruptions CSCC Network Systems and OAR.net will be upgrading our Internet circuits to expand our bandwidth capabilities on Sunday 10/9/11, 12:30 - 2:30 a.m.  There may be intermittent Internet connectivity during this time with a maximum downtime of 30 minutes. In addition, Blackboard will be down due to maintenance at the [More...]

Posted by Heather Crites at 4:01 PM

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Tuesday, September 27, 2011

Unexpected Blackboard Outage

Relates to: System Status

Blackboard was unavailable today from 12:50 PM to 1:00 PM due to a UC networking issue.  All schools were affected and it is believed that the outage was due to the ongoing CERF ring problems that UC has been experiencing. The UC networking group has consulted with Cisco and have identified a [More...]

Posted by Heather Crites at 1:10 PM

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Monday, September 26, 2011

"Merged" sections disabled on Sunday

Relates to: System Status

Due to a CSCC network error, all Blackboard "merged" sections were erroneously disabled and the enrollments returned to the unmerged sections.  The problem was corrected with the Monday morning snapshot pull (by 7:45 AM). [More...]

Posted by Heather Crites at 9:30 AM

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Tuesday, September 20, 2011

SoftChalk and Synchronization

Relates to: In the News

Are you using the SoftChalk ScoreCenter? If so, you must synchronize copied content or your students will receive an error message and will not be able to attempt their scored activities. • In the Control Panel under Course Tools select SoftChalk - Synchronize Copied Content...                   • Then Click the Synchronize button...         After [More...]

Posted by Heather Crites at 2:20 PM

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Thursday, September 8, 2011

Announcement Email Patch + Others Applied

Relates to: Known Issues, Upgrades

Have you ever sent an Announcement as an email and your copy had 100 footers at the bottom which said "This is a system notification sent based on your personal settings and should not be replied to. Click here to view and edit your Notification Settings"?  How annoying! On Tuesday, UC applied [More...]

Posted by Heather Crites at 9:09 AM

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Wednesday, September 7, 2011

Blackboard unavailable Sept 10 @ 12:01 AM until 4:00 AM

Relates to: System Status

We received the following email from UC last night: As I mentioned in my message this weekend, it's necessary for UC to have another emergency network outage this coming weekend to complete the remaining work on the CERF ring. This outage is scheduled for Saturday, September 10 from 12:01 AM - 04:00 [More...]

Posted by Heather Crites at 8:00 AM

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Monday, September 5, 2011

Blackboard unavailable Sept 4 @ 3:00 AM until 5:00 AM

Relates to: System Status

We received the below email from UC late last night after the downtime had already occurred: I apologize for the extremely short notice, but we need to schedule an emergency network outage late tonight from 3am - 5am. Our networking group ran into some problems with the CERF ring upgrade this weekend. [More...]

Posted by Heather Crites at 9:10 AM

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